Owner · Fix it
Quick troubleshooting
Common fixes for sign-in, HTTPS, branding, gallery, calendar, and shop.
Sign-in / session
- Hard refresh (Ctrl+F5). Try HTTPS, not mixed content.
- Confirm you use the Site Owner account, not a customer account.
- Password reset: email code → new password → sign in again.
Wrong colors or old logo
- Branding → Save branding / Save look. Hard refresh the public site.
- Logos are full-color files; they should not recolor to the theme. If a logo looks wrong, re-upload the original PNG.
Missing menu item
- That module is probably off for your plan. Use Request features on Home.
Calendar issues
- Confirm Calendar tab appears. Open calendar admin from the desk.
- Check hours and services; test one public booking slot.
Shop issues
- Confirm product is active and in stock. Check public shop page cache (hard refresh).
Forms not saving
- Required fields empty? Network error? Try again; contact The 100 Club if it persists.